Abrar Future Tech - Payment Policy
Effective Date: October 2, 2023
1. Payment Terms:
1.1 Payment Deadline:
• Clients are required to settle their payments no later than 5 days from the date of project completion, including a grace period of 2 days.
1.2 Project Completion Date:
• The project completion date is the date on which Abrar Future Tech delivers the final agreed-upon product or service to the client, as confirmed by both parties.
1.3 Payment Methods:
• Payments can be made via bank transfer, online payment platforms, or any other mutually agreed-upon payment method.
2. Grace Period:
2.1 Maximum Duration:
• A grace period of 2 additional days beyond the initial 3 days is included, making the total allowed payment window 5 days from project completion.
2.2 Communication During Grace Period:
• If the client is unable to complete the payment within the first 3 days, they must notify Abrar Future Tech promptly, providing valid reasons for the delay.
2.3 Non-Payment Beyond Grace Period:
• If payment is not received within the 5-day period (including the grace period), Abrar Future Tech reserves the right to:
• Pause any ongoing or future services.
• Retain ownership of the project deliverables until full payment is received.
3. Refund Policy:
3.1 Advance Payments:
• Any advance payments made for project initiation are non-refundable.
3.2 Partial Work Deliverables:
• For terminated projects where partial work has been delivered, payments made for the completed portion of the work are non-refundable.
4. Dispute Resolution:
4.1 Payment Disputes:
• Any disputes regarding payments must be reported to Abrar Future Tech in writing within 5 days of the payment deadline.
4.2 Resolution Process:
• Abrar Future Tech will evaluate the dispute and provide a resolution within 10 business days of receiving the written complaint.
5. Payment Adjustments:
5.1 Agreement on Adjustments:
• Adjustments to payment terms may be considered on a case-by-case basis, provided the client communicates and justifies the need in advance.
6. Exceptions:
This policy does not cover payments delayed due to:
• Unforeseen issues arising from the client’s end (e.g., banking delays, technical errors).
• Disputes related to services beyond the agreed-upon project scope.
By engaging Abrar Future Tech for web development services, you agree to the terms outlined in this Payment Policy. For any questions or concerns, please contact us at support@abrarfuturetech.com.
Sincerely,
Abrar Future Tech