Effective Date: October 2, 2024
Last Updated: June 14, 2025
If a client requests significant changes after project completion or decides to drop or terminate the project after completion or partial delivery, the advance payment is strictly non-refundable.
This policy compensates for the time, resources, and effort already invested based on the original agreement.
Any request for changes after project completion or after the initial design phase will be treated as a new phase or a separate project.
A new requirement document and quotation will be shared reflecting the updated scope.
Cost and effort will be recalculated, including applicable hourly rates (₹80–₹800) for additional tasks.
50% of the new quotation is payable as advance.
If the original advance is lower than this amount, the balance must be paid before resumption.
Example:
Original Advance Paid: ₹1,00,000
New Quotation: ₹3,00,000
Required Advance: ₹1,50,000
Balance to Pay: ₹50,000
Once the first design draft is presented, any requested changes will incur additional charges based on:
Scope of the modifications
Impact on timeline
Resource reallocation
These will be billed as per the hourly pricing policy (₹80–₹800/hr).
Abrar Future Tech LLP reserves the right to terminate a project if there is:
A communication breakdown
Behavior incompatible with our team or work culture
Misalignment in expectations
In such cases:
Domain and licensed third-party tools (if purchased) will be handed over to the client
Hosting will not be transferred, as it is part of our internal infrastructure
50% of total payment will be retained as compensation
The balance may be refunded based on mutual agreement
Example:
Total Paid: ₹1,20,000
Retained: ₹60,000
Tools Worth ₹20,000: Transferred
Refundable: ₹60,000 (if agreed)
New or altered requirements will only be executed once:
Revised scope and quotation are formally approved
Adjusted advance (50%) is paid in full
A new project timeline will be issued based on the updated scope.
Any previously agreed timeline, price, or scope will no longer apply once changes are requested. A new agreement supersedes the old one.
Abrar Future Tech LLP is not responsible for:
Delays due to client-requested changes
Cost escalations due to altered scope
Conflicts caused by scope misalignment after project initiation
If the client fails to respond to project-related communications, requests for information, or clarifications within 72 hours (3 business days), the project will automatically be placed on pause status.
The paused duration will be added to the project timeline, thereby extending the deadline.
Additional days may be required due to continuity loss, reallocation of resources, and rescheduling of internal tasks.
Work will only resume once the client responds with the required input.
Abrar Future Tech LLP will not be liable for any missed deadlines caused by client-side communication delays.
Example:
Project Deadline: July 30, 2025
Client Reply Delay: 5 days (July 10 – July 15, no response)
New Adjusted Deadline: August 4, 2025 (5 days added)
Continuity Buffer: +2 additional days for workflow resumption
Final Deadline: August 6, 2025
This ensures delays caused by lack of client communication are fully accounted for in project planning.
No work shall proceed unless both parties have formally agreed to:
The revised scope
New quotation and cost
Updated payment terms
By working with Abrar Future Tech LLP, the client agrees to the terms outlined in this policy. This ensures:
Work already completed is respected and compensated
New work is planned, priced, and scheduled fairly
Project continuity and quality are maintained
For concerns or queries, please contact your designated account manager.